What is the cost to register on this site?
Nothing. There are no registration fees for buyers or sellers.
How much does it cost for sellers to place listings?
Is this site secure?
Yes. Your transactions are protected by the latest encryption technology. This site is protected by GODADDY SSL certificates whenever you use this site, you will see a padlock in the address field at the top of every page and the godaddy verified website logo in the footer at the bottom of every page. You can veiw the certificate by clicking the padlock securety report.
Why is my IP Address been shown on the contact us form?
First your IP Address is only visable to us, no one else can see it. The reason for this is so that we can track any spam mail or any type of abuse sent to us be the general public, as the contact us form can be used by anyone, registered user or not. Any abuse to this website then that IP Address will be past to the local authorities without fail. See our Terms and Conditions.
How do I find what I'm looking for?
You have several options:
- We offer a quick search form on the front page for you to enter keywords to search.
- We offer an Advanced Search page for you to refine your search criteria.
- We offer browsing filters when you are browsing by category.
- If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.
Can I save items to revisit later?
Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.
What if I can't find what I'm looking for?
You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.
How do buyers and sellers communicate with each other?
We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.
What information doe's this site collect and keep on its servers about me?
The only information that is kept about you on our servers is your name and address, user name, password, and email address. No financial information is ever asked for by this site as all payments are redirected to a secure PayPal page.
Doe's this site share my information with third parties?
No this site does not share any of your information with third parties what so ever and never will.
Where can I find the terms and conditions of this site?
You can read our full terms and conditions here Our Terms And Conditions
Can I retract a bid that i make on a auction?
Unfortunately no you can't retract your bids this is to try and stop shill bidding and fraud, but if you have made a genuine mistake entering your bid e.g. you enter £1000 instead of £100 then you can get in touch with the seller and ask the seller to retract your bid. If the seller doe's not think your reason is a ginuine reason he/she may not retract the bid. Please remember that placing bids on items is a legal and binding contract.
Please Note: You cannot delete any bids on a auction if there is less than 12 hours left on the auction.
Can I the seller cancel my auction for a item that I am selling?
Yes you can cancel a auction if no bids have been placed on the item for auction. If bids have been placed on a auction then you must delete all the bids that have been placed on the item for auction before you can delete the auction itself.
Please Note: You cannot delete any bids on a auction if there is less than 12 hours left on the auction and there for you will not be able to delete the auction and the auction will end naturally.
What are the bid increments this site uses in a auction?
The bid increments are explained here bid increments
Why doe's my browser not display this website correctly?
If you are using a version of Internet Explorer of less than version 10 then you will need to update to the latest version to view our site correctly and a message should be dispayed on the front page that says, you are using a outdated browser please update to improve your user experience while using our site. This is because our site is designed in html5 and complies to this, all other browsers should work correctly, ie. Chrome, Firefox, Internet Explorer 10 and 11, Microsoft Edge, and all mobile browsers.